General Warranty Provisions
Warranty coverage is offered only to the original owner. If the warranty card or proof of purchase is not received, the warranty begins the date the Amigo was shipped.
The warranties on this page do not cover the failure of any part or accessory due to:
- Shipping damage
- Abuse, misuse, accidental damage, or acts of nature.
- Exceeding the specified weight capacity of the model
- Improper installation or opening sealed components.
- Any failure caused by modifying the Amigo, or installing accessories not authorized by Amigo.
Warranty Coverage:
Amigo will repair or replace a part that is defective in material or workmanship under normal use. Amigo may use factory-remanufactured parts rather than new parts for some warranty repairs. Warranty replacement parts are covered for the remainder of the Amigo Unit Warranty. Amigo covers Labor warranty at the Factory Headquarters in Bridgeport, MI for the first (60) days of ownership. Freight charges are not included under the labor warranty.
- Structural components – Platform, Frame & Seat Post have a 7-year warranty.
- Main components – Controller, Charger, Motor and Transaxle have a 2-year warranty.
- Seats & other components have a 1-year warranty (Cuts & tears in seats are not covered by warranty)
- Batteries supplied by Amigo are warranted for six months. AMI factory-supplied batteries carry Amigo brand labels.
- Damage caused by battery moisture, spillage, or leakage is exclusive of warranty.
- AMI is obligated to repair or replace products / parts returned by the purchaser, and found to be defective under warranty at our headquarters in Bridgeport, Michigan.
- If inspection determines that a returned part or unit is fully functional or inoperable due to a non-warranty nature, it will be returned at the expense of the owner.
- Parts purchased separately from the original unit, or rebuilt units carry a one (1) year warranty against defects in material and workmanship.
Customer Satisfaction:
Your complete satisfaction with your Amigo is our main goal. If you are not satisfied with any maintenance or repair work done by a dealership, follow these two steps:
Step 1 – Review your concerns with the dealership’s management, such as the Service Manager or General Manager. In most cases, a satisfactory solution is found at this step.
Step 2 – We recognize that, on some occasions, a customer will not be totally satisfied with a dealer’s decision or actions. If this is the case, you should write Amigo Customer Service at the below address.
Amigo Mobility International, Inc. · Customer Service Department · 6693 Dixie Hwy · Bridgeport, MI 48722
Please provide the following information:
- Serial number of your Amigo
- Name of the dealer who sold you the Amigo, include city and state
- Date and reason for each visit to the dealership
- Your daytime telephone number and best time to call
The staff of Amigo Customer Service is committed to working with you and the dealership to find a satisfactory solution.
This warranty supercedes and is in lieu of all other warranties, expressed or implied, and no person, agent or dealer is authorized to give any warranties on behalf of AMI, nor to assume for AMI any other liability concerning any of its products unless made in writing and signed by an official of AMI.
This warranty gives you specific rights, with the possibility of other rights, which vary depending upon your locality.
For Amigo Products
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Click here to register your warranty online.
Limited Lifetime Warranty: Amigo Brand Products
- Lifetime Warranty - Solid Steel Platform, Frame, Seat Post
- 2-Year Limited Warranty - Transaxle, Motor, Controller, Charger
- 1-Year Limited Warranty - Seats, Other Components
- 6-Month Warranty - Batteries
3-Year Limited Warranty: Lift-All Lift-It
- 3-Year Limited Warranty - Structural Components
- 2-Year Limited Warranty - Motor, Gear Assembly
Note: Warranties apply to defective units and parts. Warranties do not cover accidental damage, misuse, and/or normal wear and tear.
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