
Priority Help Calling
There are times when you want urgent
help from a family member, caregiver, or neighbor, but you do not want
911 or ambulance service. In these cases, pressing the Priority Help
Button on your Watch, Pendant or Base Console dials the first number of
your pre-programmed Priority Help contacts. When a live person is
reached, a pre-recorded outgoing message tells the recipient they are
receiving an emergency call from you. If a live person does not answer
at the first number called, the system automatically continues to dial
the second, third, and so on, until a live person is reached. The
SilverCare Priority Help system is not fooled by an answering machine as
each person is asked to press any dial key twice to accept the call. If
this is not done within five seconds, the system dials the second
priority help number.
(Two-way communication through the Watch
or Pendant is not intended for non-emergency use. The Watch or Pendant
battery has an approximate 1 hour of talk time and if this feature is
used frequently, you should change your battery more frequently than the
recommended yearly change.)